Tagged: a11y

2nd Edition of e-Learning and Disability in Higher Education out 18th August


e-Learning and Disability in Higher Education front cover
e-Learning and Disability in Higher Education front cover

A new edition of e-Learning and Disability in Higher Education: Accessibility, Research and Practice by Jane Seale (@janeseale, Professor of Inclusive Education at the University of Exeter) is out in paperback later this month. This seminal text was first published in 2006 and, given our fast-changing digital and educational landscape, this fully revised edition is a welcome development.

E-Learning and Disability in Higher Education supplied part of the foundation for my research into disabled students’ experiences of social media when I began my PhD – so I’m delighted that the accessible, internet-enabled research methods I developed for my doctoral work feature in the new edition as a best-practice case study.

The publishers have released the following summary:

Most people working within the higher education sector understand the importance of making e-learning accessible to students with disabilities, yet it is not always clear exactly how this should be accomplished. E-Learning and Disability in Higher Education evaluates current accessibility practice and critiques the extent to which ‘best’ practices can be confidently identified and disseminated. This second edition has been fully updated and includes a focus on research that seeks to give ‘voice’ to disabled students in a way that provides an indispensable insight into their relationship with technologies and the institutions in which they study. Examining the social, educational, and political background behind making online learning accessible in higher and further education, E-Learning and Disability in Higher Education considers the roles and perspectives of the key stake-holders involved in e-learning: lecturers, professors, instructional designers, learning technologists, student support services, staff developers, and senior managers and administrators.

Reviews are available via the Routledge site from Dr Simon Ball (@simonjball), Senior Advisor at the UK’s higher education advisory service Jisc TechDis, Dr, Alan Foley, Associate Professor of Instructional Technology at Syracuse University and Dr. Robert A. Stodden, Director and Professor, Center on Disability Studies, University of Hawaii at Manoa. 

e-Learning and Disability in Higher Education is released on the 18th of August; By all accounts this will make essential reading for university professionals in e-learning, student support and related fields.

Rhetorical AccessAbility Reviews Posted


Rhetorical AccessAbility edited by Lisa MelonconThis post is a second trailer for a new book ‘Rhetorical AccessAbility: At the Intersection of Technical Communication and Disability Studies’, edited by Lisa Meloncon at the University of Cincinnati to be released later this year. I penned a chapter for this book in collaboration with Henny Swan, Senior Accessibility Specialist at the BBC. Together we consider ‘Web Standards and the Majority World’, taking a socio-cultural look at the values that web standards convey to a global audience.  In particular we were interested in examining the ways in which Web Standards can export Minority (that is developed/Northern/post-industrial) notions of disability to the Majority world, with potentially counter-productive results. We make our arguments by attending closely to Web Standards as a form of technical writing through the lens of critical disability studies and research.

Publishers Baywood have listed Rhetorical Accessibility as available for pre-order as part of their Technical Communications Series (Edited by series editor Charles H. Sides). Their pages include the publishers’ book summary and target audience information which I’ve previously blogged about. Further details are now available, however, including the front cover (pictured above), profiles of all the authors and the following reviews in praise of the book.

Rhetorical Accessability is an important book, not only because it elucidates a range of critical work being done at the intersection of technical communication and disability studies, but, more importantly, because it demonstrates convincingly how work in these areas—which some still consider highly specialized concerns—directly affects every one of us, every day, whether we know it or not. By foregrounding the productive interplay of theories from disability studies and technical communication, the authors highlight how issues of inclusive content, accessible design, medical discourse, and technological embodiment are at work in all of our daily lives. In so doing, Rhetorical Accessability represents a major step toward a broader field of writing studies, toward work on crucial issues in writing that span personal, academic, civic, and professional discourses, that unite scholars of rhetoric, composition, technical communication, literacy studies, linguistics, and other fields.

Paul Heilker, Director of the PhD in Rhetoric and Writing, Virginia Tech.

On every page, this groundbreaking collection—the first of its kind in the field of technical communication—reminds us that disability studies deserves to play a central role in our pedagogies, workplace practices, and scholarship. Lisa Meloncon has assembled an excellent, wide-ranging collection of chapters from both established experts and new scholars. The topics and theoretical lenses are diverse and broad. The chapters are deeply grounded and well-informed. They combine theory and practice in true tech comm fashion. The coverage of web accessibility is excellent, comprising multiple chapters and topics (e-readers, laws, guidelines, accessibility statements, online writing instruction). I’m already planning to add this book to the list of required readings for my graduate course in Web Accessibility and Disability Studies.”

Sean Zdenek, Associate Professor of Technical Communication and Rhetoric, Texas Tech University.

Inclusive Learning Special Interest Group


Next week I will be presenting research on student experiences of Disability and Social Media to the Association for Learning Technology’s Inclusive Learning Special Interest Group (ILSIG). The ILSIG have a monthly one-hour seminar online (using Blackboard Collaborate 11), this month it falls on Friday 28th June, 1.30pm. This seminar is only available to Association for Learning Technology members, but if such events are of interest to you, it’s worth noting that individual memberships begin at £29. I initially joined ALT as a postgraduate student to receive a discount on the annual conference and access to the Journal of Research in Learning Technology. Research in Learning Technology is now open access online. However, the associations other activities, publications, email discussion lists and events, including its special interest groups are worth supporting and getting involved in, so if you’re working in this area, do consider membership.

Moving on from Feedburner: An accessible alternative for WordPress


A few days ago I made a small but significant change to my blog, thanks to a brilliant post on an accessible email subscription plug-in for WordPress by Laura Legendary in her blog post “Try this accessible tool to increase blog readership“. Laura identifies the Subscribe2 plugin and it’s associated widget in terms of their benefits to her readership. Up until this point, I had used Google’s feedburner to handle subscription interest. However, I have always had concerns about Feedburner. It is a great tool, particularly in terms of analytics. But it is one that requires a subscriber to enter their email address and then complete a CAPTCHA test. Subscribe2 does not ‘test’ subscribers in this way; it requires only an email address and confirmation – with significant accessibility benefits as a result.

Subscription window for Feedburner
The Feedburner subscription window

CAPTCHA is a contrived acronym for ‘Completely Automated Public Turing test to tell Computers and Humans Apart’. It usually appears in the form of a distorted image of a word that must be decoded in a challenge and response test. The inaccessibility of CAPTCHA remains a well known, well critiqued, but nonetheless-persistent force in social media and hence accessibility circles. In my own experience, during my PhD research with disabled students, CAPTCHA was identified as a significant access barrier for those with visual impairments, exposing one of the mundane rituals required for registration on any social media site as deeply problematic. I discuss this in my thesis as follows, highlighting the experiences of student Claire to evidence this access barrier, in this case in the use of Facebook and other social media.

“Threshold Barriers”

“For Claire, CAPTCHA presented a significant barrier. To enter any ‘networked public’ CAPTCHA requires the user to recognise and reproduce a distorted image of letters that appear on screen. This image is designed to be invisible to machines – specifically spamming robots – however, this fact also renders the image contained in the text invisible to screen readers.  As a result, Claire cannot complete registration. Claire does not find the audio equivalents featured on more progressive websites much easier, as the ‘sound’ of the word is also distorted to thwart computers:

There’s a CAPTCHA to sign in, so I struggle with that. I can see if I have to, but obviously, the screen reader is not going to get anywhere with that and the audio ones – Facebook has an audio one – but the audio ones have to be distorted, so that a computer can’t pick it up, and they’re so distorted that you can’t hear them anyway. And what happens sometimes, is, I don’t know if you can see here with the log-in [See figure 6.1]. It gets cut off. So on a site I tried to sign up to the other day you had only half the CAPTCHA, so you couldn’t read it, so there’s absolutely no hope.
(Claire) p256″

One specific flaw with the accessibility of CAPTCHA that Claire identifies, is the inefficacy of audio equivalents In the image above showing the Feedburner registration window, an audio equivalent is offered via a button using a disability symbol of a person in a wheelchair.  For hearing readers, I challenge you to listen to Feedburner’s audio version and decipher it http://feedburner.google.com/fb/a/mailverify?uri=SlewthPress I certainly heard something, but I have no idea what is was, what I ended up entering certainly didn’t cut the mustard.
Ultimately, the knock-on effect of such inaccessibility is a significant restriction in the web services available to some print-impaired internet users. In this way a technical barrier becomes an excluding social barrier. Of course, some screenreader users will deploy work-arounds to overcome these kinds of restrictions, but this is still extra work that cannot completely alleviate an outsider status, determined by deployment of CAPTCHA in the first place.  In short, I’m glad to finally have an alternative to Feedburner – and hope you will consider the addition of a CAPTCHA-free option, such as Subscribe2, for your own blogs and in your choice of social media.

Free Research +1: Enacting Disability by Vasilis Galis


Last week I highlighted Routledge’s online festival of free access to academic journals (to access the journals you have to register on their site, to begin 14 days  of access at any point up until the 30th June 2012). My last post highlighted 19 papers with particular relevance to non-academics working in Education, Disability and Technology, based on a clutch of blog posts that I mustered for a similar festival last year. However, I also promised to highlight more recent research. So, for those of you hungry for the cutting edge – here’s my starter for 10.

Vasilis Galis (2011) “Enacting Disability: how can science and technology studies inform disability studies?”, Disability and Society, 26:1, p 825-838.

I blogged about this paper on the King’s Learning Institute’s Technology Enhanced Learning Blog for blogging against disablism day. This is a highly academic paper, and blog post, concerned with how disability studies and science and technology studies interact. However, I think many readers outside academia will still find something useful within it. Galis uses Actor Network Theory to identify how Disability might be concieved as an interaction, rather than an individual attribute, or external environment.  Below, I reproduce my review from the KLI blog, which draws out particular implications for Technology Enhanced Learning.  Your thoughts, as ever, are welcome. More posts on research from the last 12 months will follow in the next few days!

At the Sharp Edge of Technology Enhanced Learning: Science and Technology and Critical Disability Studies

…This post focuses on what learning technologists and disability scholars have to learn from one another and the importance of encouraging this traffic of ideas to combat digital disablism.

Specifically, I’d like to review a recent paper published in Disability and Society by Vasilis Galis (2011) “Enacting Disability: how can science and technology studies inform disability studies?”. At King’s, increasing interdisciplinary is resulting in new approaches to learning and technology across the College. However, when thinking about disability, much technology research and discussion focuses on accessibility, a fundamental part of user experience and human computer interaction rooted in computer science. In contrast, Disability Studies builds on a critical social science perspectives. Both engage activists, working to make digital experiences more inclusive. However, both accessibility and disability studies represent many diverse understandings of what disability is. When learning experiences are built on the results, for increasingly diverse student groups and interface devices, the picture complicates further.

Galis’ paper identifies theoretical frames from Science and Technology Studies that can  assist in the ordering of disability and the representation of disability issues in different techno-scientific forums (or fora, depending which way you like your latin sliced) to clarify this space. His position has tangible applications for accessibility and Technology Enhanced Learning development.

To begin, Galis argues that:

Dominant conceptual models of disability have produced distinct dichotomies between the body, and semiotic and material entities (Galis, 2011: 826)

To set the scene, Galis reviews the medical model of disability, the social model of disability  and the trajectory of postmodern approaches. He observes that many such lenses on disability rely on unhelpful distinctions (such as individual/social, illness/culture, body/socio-structural environment). Galis proposes a bridging intervention, highlighting the value of Actor Network Theory for promoting an interactional model of disability, in which disability (and impairment) are understood as being co-created between humans and “non-humans”.

Actor Network Theory

Within this model, “non-humans”, be they assistive technologies or other surfaces of technology (a ramp, browser, power supply, internet connection and so forth) and environmental factors, are considered ‘symmetrically’. Galis explains:

Actor Network Theory attempts to cancel the divide between human and non-human actors. In this way, ANT does not privilege impaired bodies (according to a medical model), or socio-material constructions (according to a social model). Instead ANT provides an analysis of a situation which may produce disability or ability (Galis, 2011, 830).

Actor Network Theory, he suggests, expands the vocabulary available to disability researchers and scholars. Importantly, Galis takes time to express criticism of this position, and carefully demarcate its limits.

From Galis’ argument, Actor Network Theory looks like a useful additional lens to those working at the chalk face of disability theory and leveraging the multiple-perspectives that are necessary for any mapping of the complex and contested arena of ‘disability’. However, I’m not sure that a relational model of disability, one that is gaining increasing traction with more critical Accessibility discourse (In my own work, most recently with Martyn Cooper et al. 2012) necessarily requires the vocabulary of Actor Network Theory. Moreover, this position strikes me a falling back into technicist discourses which render power relations invisible. Galis goes into this in some depth, drawing on Foucault and other critical theorists to forefront issues of ‘who is disabled, and who decides’. In this way, he applies a bricolage– recommending a use of ANT in the wild, (Callon, 2003) that produces knowledge through more recognisable emancipatory and participatory research practices, that engage disabled people, rather than foisting hierarchical academic power-relations upon them. This, Galis advises, requires the hard sciences to engage with ‘anti-science’, ‘concerned groups’ (Callon and Rabeharisoa, 2003) and ‘hybrid forums’ (Callon, 2003). Beneath the disciplinary jargon, this translates into a more precise, technical vocabulary for Sciences engaging with participatory disability research in the field.

Having undertaken participatory disability research in the wild, from within education (social science) and human factors (engineering), I recognise the strengths of a relational view of disability. By setting this view within an ANT vocabulary and an explicitly political framework, Galis overcomes the criticisms of localism and hegemony. However, I can’t help wondering whether, rather than informing disability studies with Science and Technology Studies, STS itself has instead been tested and developed by a critical engagement with disability?  In any event – the benefits of critically considering disability, and its positioning within Science and Technical disciplines remains a rich seam that demands further investigation to ensure our design, deployment and social use of technology for learning does not “enact disability”.

 

Free access to Education, Tech and Disability research: Fill your boots!


The letters OMG are carved into a dense encyclopedia
Detail photo by See-Ming Lee of book sculpture "OMG LOL". From Eyebeam Art & Technology Center Open Studios.

Last year, academic publisher Routledge offered 30 days of free access to their education journals.  This year, they’re offering similar access with a couple of additional constraints. Firstly, to access the journals you have to register on their site, secondly, articles are only available for 14 days this time around. On the plus side – you can register and begin the 14 days  of access at any point up until the 30th June 2012.

Dedicated readers may remember that last year I highlighted a set of papers that I felt would be of interest to education, technology and disability professionals outside of academia. Normally, the cost of accessing closed, subscription journal articles is far too much for people to bear, with articles usually retailing at around £23 ($36). So my advice? Sign up and take two weeks to fill your boots!

To recap: some great (mind expanding) papers for people working in the area of disability, technology, user experience, accessibility, technology enhanced learning and human computer interaction will be available. I still heartily recommend these papers and special issues, I’ve blogged about each as follows:

  1. Aversive Disablism: subtle prejudice towards disabled people by Mark Deal
  2. Identity and Disability by Nick Watson
  3. The use and non-use of technology assistive technologies by Soderstrom and Ytterhus
  4. Disability, Technology and e-Learning edited by Jane Seale… Note: Jane is currently editing a second special collection of papers about digital inclusion and learning for Research in Learning Technology with William Dutton of the Oxford Internet Institute. Peer-review is underway. As Research in Learning Technology is now an open access journal this will be freely available when it is published.
  5. Hierarchies of Impairment by Mark Deal
  6. The anti-social model of disability by Dewsberry et al
  7. Three papers on disability and the internet including: Disability Discourses for Online Identities by Bowker and Tuffin, Holding the line online: exploring wired relationships for people with disabilities by Seymour and Lupton and Being there by Anderberg and Jonsson.
  8. Digital agility and disabled learners by Seale, Draffan and Wald
  9. Critical approaches to accessibility for technology enhanced learning by me, Sarah Lewthwaite.

Next week I’ll be recommending ALL NEW additional research papers that Routledge have published in the field since last year’s Open Access festival. If you have any additional papers you’d like to list, or any other comments, please post, I’d love to hear from you.

Paper Accepted for #W4A12 Conference


Earlier this week I returned from San Diego to receive news that my joint paper “A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First” has been peer-reviewed and accepted for the 9th International Cross-Disciplinary Conference on Web Accessibility – 16/17th April 2012 – Lyon, France. This year’s conference theme is “Web of Data”. The conference is notably co-located with WWW2012. Web Accessibility people may also be interested to know that select papers from this years’ conference will be published in a special issue of  Universal Access in the Information Society.

Our communications paper was written in collaboration. Martyn Cooper (Open University) was lead author, working alongside Brian Kelly (Bath University) David Sloan (Dundee University) and myself. Those of you with sharp memories will know that Brian, David and I worked together on a previous W4A paper, Developing Countries; Developing Experiences: Approaches to Accessibility for the Real World which won the John Slatin award for best communications paper back in 2010.  Perhaps interestingly, I still haven’t actually met Brian (or Martyn), but I’m sure that day will come!

“A Challenge to Web Accessibility Metrics and Guidelines: Putting People and Processes First” will be publicly available next month. The paper itself argues that web accessibility is not an intrinsic characteristic of a digital resource by highlighting political, social and contextual factors that shape user experiences in combination with technical aspects.  As a result, it can be inappropriate to develop legislation or focus on metric that deal with the properties of a resource regardless of context.  From this point we describe the value of standards such as BS 8878 and use a case study illustrating how learning analytics could provide data to support the improvement of inclusive learning resources, developing a broader perspective of the resource in-use.

Brian Kelly will deliver a post on the UK Web Focus blog which will discuss these ideas, and the challenges which are presented to legislators,  policy makers and practitioners who develop practices based on a view that web accessibility is an intrinsic property of a resource at a later date. Watch that space!

Multiple Perspectives on Interaction Design for Older People


This week the 27th International Technology and Persons with Disabilities (CSUN 2012) conference begins in San Diego. I will be contributing to three sessions (a discussion panel and two papers) all now highlighted on my diary page and available on the conference web pages. It looks like papers will not be available until after event itself. As a result, mine are available here for preview and comment. Hopefully they will be of interest to general accessibility/social media readers as well as delegates. First up (and previously blogged) was:Peer-to-Peer Accessibility in Social Networks“, a paper for a session that will be exploring how web accessibility can be socially mediated by peers within social networks, using evidence from research with disabled students at UK Universities. Second, a preview of the panel discussion Does Accessibility have to be Perfect?” has been previewed for discussion over at Henny Swan’s blog. Please head over there and check it out.

Finally, I will be presenting a paper on aspects of the MyUI.eu project. The paper is entitled “Interaction Design for Older People”. Beneath this rather generic title, I will be specifically focussing on the tensions raised by multiple perspectives on disability and aging in interdisciplinary work. The paper’s introduction is reproduced below. A PDF of the full document (approximately 1,000 words) available below, both for download and embedded in Google’s PDF viewer. If you would like to read the paper in a different format, please don’t hesitate to get in touch.

Interaction Design for Older People

This paper highlights an approach to promoting e-Inclusion which focuses older users in context. It is based on research conducted as part of the user-centred, collaborative work of the MyUI project (Mainstreaming Accessibility through Synergistic User Modelling and Adaptability). The research has raised important conceptual issues during its conduct, particularly regarding the ‘practical ethics’ of modeling disability and age-related impairments. In short, there is no neutral language with which to describe disability [1, 2, 3], as such all research is conducted through a particular ideological lens. In this interdisciplinary and cross-cultural research, the application of critical perspectives, grounded in social theory and disability studies, has offered fresh insight into the conception of impairment and disability amongst the technically-based prerogatives of human factors and HCI research. This paper introduces the MyUI project and the value of applying post-structuralist approaches from critical disability studies for human factors research.

‘Interaction Design for Older People’ PDF

WebAxe CSUN Podcast


RSS Feed symbol wearing headphones

I’m pleased to say that the WebAxe blog has released it’s 94th podcast, a preview of the forthcoming CSUN conference, featuring Glenda Sims  (@goodwitch) Henny Swan (@iheni) Lainey Feingold (@LFLegalLeonie Watson (@leoniewatson) Sandi Wassmer (@SandiWassmer) and Yours Truley! (@slewth).  The aptly named “Women of CSUN” podcast also includes WebAxe host Dennis (@Webaxe) and Jennison Asunction (@Jennison) delivering a useful overview of the conference – a welcome introduction for those of us who haven’t been before.  I haven’t featured on a female-fronted bill like this since supporting Kat Bjelland’s Katastrophy Wife, back in The Day. Needless to say, it should be a good listen. For those who would prefer to read, Dennis has also supplied a podcast transcript. Enjoy!

Peer to Peer Accessibility in Social Networks


Over the course of the Christmas break the schedule for the CSUN conference was released. I will be contributing to three sessions (a discussion panel and two papers) all now highlighted on my diary page and available on the conference web pages. It looks like Abstracts will not be available until the event itself. As a result, I will publish mine here for preview and comment. Hopefully they will be of interest to general accessibility/social media readers as well as delegates. First up: Peer-to-Peer Accessibility in Social Networks, a paper exploring how web accessibility can be socially mediated by peers within social networks, using evidence from research with disabled students at UK Universities. The introduction is reproduced below, with a PDF of the full document (approximately 1,500 words) available below, both for download and embedded in Google’s PDF viewer. If you would like to read the paper in a different format, please don’t hesitate to get in touch.

Peer to Peer accessibility in social networks. 

This paper considers the influence of peers on disabled user’s experiences of accessibility in the social network Facebook. It highlights the positive role that friends can play in mitigating inaccessible systems. It also highlights the importance of social dynamics for acquiring access to digital domains. This contrary observation –  that disabled users with greater social resources will be better able to access and develop online social networks – suggests a digital divide that is, as yet, under researched. The paper uses findings from doctoral case study research with disabled students at UK universities to identify social aspects of accessibility and how these manifest in disabled students’ experience.

‘Peer-To-Peer Accessibility’ PDF